Shipping & Returns
Shipping Policy
All shipping on Arivian is FREE to the all 50 states except for Alaska and Hawaii.
Lift gate fee's are added at check out and are the customers responsibility.
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Arivian uses third party shipping companies for delivery and can not guarantee damage free products. If your package arrives damaged, mark it on the bill of lading before signing and contact the manufacturer. They will fix any damage with repairs, replacements or new fulfillment at their cost.
Return & Exchange Policy
Lets be honest.. Returns and exchanges are not easy when it comes to equipment this large.
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All manufacturers will charge a restock fee (typically 20%), however some will not accept returns.
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Be sure to order the correct piece of equipment.
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If you are unsure, ASK. We can get you to someone that will help reduce any risk of purchasing the wrong unit.
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